Lori Davis' Resume (Last updated April 1st 2008)

I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the Customer Service industry, I love to learn, and am always up to a challenge whatever the situation. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer. "

Used customer service skills to better help with customers issues (trouble shooting, set up repairs, registered gaming console, etc.)
Answered multi phone lines. Used Microsoft programs to assist in reports made to maintain call log and info.

Exceeded company standards in customer service. Worked in the production line (built computers). Preformed secretarial duties using Microsoft Word, Excel, and Power point.

Help customers with returns, exchanges and answer any questions or concerns they may have. Handle large amounts of cash, cash payroll checks, make change orders. Manage
schedules for other associates. Organize break & lunch schedules to maintain regular work flow to keep the business going. Maintain customer satisfaction.

I am very out going, I have good communication skills, can multi task and preform any duties that are thrown my way. I love working as a team, but can handle any task on my own. I have been certified in Microsoft Word, Powerpoint, and Excel. I love working in a fast paced work environment and learning new things. I would love to join a company where my skills can be utilized and I can grow & succeed.